An exclusive five-star peek behind the doors of the luxury London hotel.
When top clients request an early-morning hotel tour, the team races to deliver bespoke pastries before they arrive. Head of housekeeping Ivan faces a setback when key parts are missing from luxury soap dispensers needed for newly renovated suites, prompting help from head of purchasing Ian. In Hampshire, Richard prepares a room for influencer the Cleanaholic, while Josh plans a memorable anniversary surprise.
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